HELP CENTER

MTMG.pro USER MANUAL

1. Click SIGN UP on main navigation bar.
2. Complete all required fields
4. Re-write Captcha Code
3. Click "REGISTER NEW ACCOUNT" button.
4. Now your account is Active and Ready to Use
1. Click LOGIN on main navigation bar.
2. Enter Your Username and Password
3. Click "LOGIN" button.
1. Click Forgot Password? link.
2. Enter Your Username or E-mail
3. Click "RECOVER PASSWORD" button.
4. You will see a message:
Your accound was found. Please check your e-mail address and follow confirm URL to reset your password.
5. Go to your mailbox and use link form message with subject "Password request confirmation"
6. You will see a message:
Request was confirmed. Login and password was sent to your email address.
7. Go to your mailbox again, in message with subject "The password you requested" You will find your username and new generated password.
8. Now You can login using your username and new password. After login you can change your password again by clicking Settings in your main Dashboard.
1. Login to your Account
2. Click DEPOSIT on navigation bar.
3. Choose Your Investment Plan
4. Choose Your Payment Processor
5. Enter Amount that you want to Invest*
*Amount must be provided in Bitcoin value Even if you have chosen a payment processor other than Bitcoin, enter the value in Bitcoin of the amount you want to invest. (e.g. if you want to invest 0.5 ETH you must enter the approximate value in Bitcoin, in this case around 0.021 BTC).
6. Click "MAKE DEPOSIT" button.
7. You will see Deposit Confirmation screen, check all data and make a payment.
8. If you pay using PerfectMoney or Payeer, your deposit will be visible immediately, if using cryptocurrency (Bitcoin, Litecoin, Ethereum or Doge) your deposit will be visible after 3 confirmations from the Blockchain network.

Minimum Deposit Amount: 0.001 BTC
Maximum Deposit Amount: 50 BTC for a single deposit.
1. Login to your Account
2. Click WITHDRAW on navigation bar.
3. Select the balance where you have funds available
4. Enter Amount that you want to Withdraw*
*Amount must be provided in Bitcoin value
6. Click "WITHDRAW" button.
7. You will see Withdrawal Confirmation screen, check all data and click "PROCESS" button
8. Your withdrawal will be processed within 48 hours.

Minimum Withdrawal Amount: 0.0005 BTC
There is no maximum withdrawal limit
You have to add a payment account (wallet address) in your Settings before making a withdrawal
1. Login to your Account
2. Click DEPOSIT on navigation bar.
3. Choose Your Investment Plan
4. Choose the Balance from which you want to Reinvest
5. Enter Amount that you want to Reinvest*
*Amount must be provided in Bitcoin value Even if you have chosen a balance other than Bitcoin, enter the value in Bitcoin of the amount you want to invest. (e.g. if you want to invest 0.5 ETH you must enter the approximate value in Bitcoin, in this case around 0.021 BTC).
6. Click "MAKE DEPOSIT" button.
7. You will see Reinvestment Confirmation screen, check all data and click "PROCESS" button.
8. Your new deposit will be visible immediately.

Minimum Reinvest Amount: 0.001 BTC
Maximum Reinvest Amount: 50 BTC for a single deposit.
1. Login to your Account
2. Click Settings below your username.
3. You will be redirected to your Account Settings page.
4. Here You can change your: Password or add Payment accounts / cryptocurrency wallets addresses
5. You can go also to your: 2 Factor Authentication Settings (read more in a next manual)

Turning on Two Factor Authentication
1. Login to your Account
2. Click Settings below your username.
3. Click Google 2FA button.
4. If you don't have one, download and install Google Authenticator App on your mobile device.
5. Inside Authenticator App: click and scan QR Code (or re-write code from website).
6. Enter your 2FA Code in appropriate field and click "ENABLE" button.

2FA Settings and Disable
1. Now you can set which actions will need to be confirmed with the 2FA code from your device:
  • Login
  • Edit Account Data
  • Withdrawal
2. To confirm the changes, enter the current code from your mobile device and click "UPDATE" button.
3. If you want to Disable 2FA please check box "Disable Two Factor Authentication" and click "UPDATE" button.

Please Note: 2FA code on your mobile device is changing every 30 seconds. Be sure that you are entering current code.

If you Disable 2FA Authentication, and you want to turn it on again you have to delete "mtmg.pro" from your App and add it again by scanning a new generated QR code.

 

Frequently asked questions

FAQ

Yes, MTMG Ltd. is authorised and regulated by the Financial Conduct Authority (FCA). The FCA regulates the financial services industry in the UK. It has three operational objectives in support of this strategic goal: to protect consumers, to protect and enhance the integrity of the UK financial system, and to promote healthy competition between financial services providers in the interests of consumers.
No, this is not necessary at this stage. You can invest and receive profits on your PerfectMoney, Payeer, Bitcoin, Ethereum, Litecoin and Dogecoin wallets. We do not require any additional verification other than providing a valid email address.
Yes, your investments will be held with MTMG Ltd., who act as custodian for our customers’ money. They are a global financial services provider, regulated by the Financial Conduct Authority (FCA). They hold your cash and investments separately from their own (ring fenced) in accordance with the FCA’s client asset rules, so even if Wealthify went into administration, our creditors would not have a claim to your investments.
We’re based in London, in United Kingdom. MTMG is a UK limited company registered in England and Wales (No. 11805896). Our registered office is 6 London Street, London W2 1HR.
We think everyone should have access to investing, to help their money grow. That’s why you can invest as much or as little as 0.001 BTC or equivalent in another currency.
We do not charge absolutely any fees for making deposits or withdrawals. The only fees you may encounter are not on our side and relate to sending money to us. Some cryptocurrency exchanges also charge fees for inbound transactions. We recommend using traditional cryptocurrency wallets (Electrum, Exodus, Atomic Wallet, Trezor, Ledger, Blockchain.com)
Earnings are calculated on business days (Monday to Friday). We do not charge earnings from your plan on weekends. However, you can make deposits and withdrawals during the weekend. Withdrawals are also made on weekends (Saturday, Sunday), and your deposit made on the weekend will start earning from Monday.
Minimum withdrawal amount is 0.0005 BTC or equivalent in another currency. There is no Maximum limit for withdrawals
Withdrawals are processed by us in manual mode. After sending the withdrawal request, it will be sent to you within 48 hours. (7 days in a week)
Yes – if you have an account with MTMG, you can refer your friends usuing your referral link. If your invited friend goes on to successfully open a MTMG Plan, deposits at least 0.001 BTC you will receive 5% commission paid directly into yoru Account Balance.
MTMG considers the security of your personal information to be of the utmost importance and we take several measures to ensure it is kept safe. Any information you provide on our website is transmitted using secure SSL technology with 256-bit encryption. Where we store sensitive information, such as passwords and wallets/account numbers, we use strong encryption algorithms similar to those used by the major high-street banks. We also insist on a minimum password length and require you to use upper case letters, numbers and special characters in your password to make it more secure. Account security is also your responsibility. You should never share your password with anyone else, or let anyone else have access to your MTMG account.
Yes, once you’ve opened a MTMG account you can create multiple investment Plans from your dashboard, by clicking Deposit and choose New Plan. Then you just follow the same process you used to build your first Plan, please remember to take fresh generated wallet address for payments in Bitcoin, Ethereum, Litecoin and Doge. You could create an investment Plan for each of your financial goals.
It depends on the payment processor you have chosen. If you have made payments using cryptocurrencies (Bitcoin, Ethereum, Litecoin, Doge) your deposit will be visible after 3 confirmations from the Blockchain network. Deposits made using Perfect Money and Payeer are automatically added when you make a payment.
We aim to provide you with the best possible service at all times, but we understand that sometimes customers might have an issues. You can let us know about your complaint by sending us a message from your MTMG account, via our instant live chat, or by writing to us at: info@mtmg.pro We’ll deal with your complaint as fairly and quickly as we can. If you aren’t happy with the way we’ve dealt with your case, you may be able to refer your complaint to the MTMG administration.
Please remember to read Terms of Use before you send any complaint.

 

CONTACT US 24/7

ADDRESS

6 London Street, UK W2 1HR